Terms & Conditions

Please read these Terms and Conditions (“Terms”) carefully before using kasparro.com or any services provided by Kasparro, operated by Kasparro (“we”, “us”, “our”). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Services

Kasparro provides AI commerce infrastructure services, including but not limited to AI inclusion diagnostics, catalog alignment, and revenue acceleration programmes for direct-to-consumer (D2C) brands (“Services”). Specific service terms, deliverables, timelines, and commercial arrangements are governed by separate engagement agreements or statements of work entered into between Kasparro and the client.

2. Eligibility

By using our website or applying for our Services, you represent that you are at least 18 years of age and have the legal authority to enter into agreements on behalf of yourself or your organisation. Our Services are intended for business use by qualified commercial entities.

3. Intellectual Property

All content on kasparro.com, including but not limited to text, graphics, logos, methodologies, frameworks, and software, is the property of Kasparro or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our content without prior written permission.

Any deliverables, reports, or outputs produced under a signed engagement agreement are governed by the IP terms specified in that agreement.

4. Acceptable Use

You agree not to:

• Use our website or services for any unlawful purpose or in violation of any applicable laws or regulations
• Attempt to gain unauthorised access to any portion of our systems or services
• Transmit any harmful, offensive, or disruptive content through our platforms
• Reverse-engineer, decompile, or extract proprietary methodologies from our deliverables
• Use our services to compete with or replicate our commercial offerings without written consent

5. Confidentiality

Both parties acknowledge that in the course of an engagement, confidential information may be exchanged. Each party agrees to maintain the confidentiality of the other's proprietary information and not to disclose it to third parties without prior written consent, except as required by law. Specific confidentiality obligations are further detailed in individual engagement agreements.

6. Disclaimers

Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that:

• The website will be uninterrupted, error-free, or free of viruses
• Any results, revenue projections, or inclusion estimates provided are guaranteed outcomes
• Information on the website is complete, accurate, or current at all times

Revenue modeling and inclusion data provided as part of our diagnostic or reporting services are estimates based on available data and methodology and should not be construed as financial advice or guaranteed projections.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Kasparro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or business opportunities, arising out of or in connection with your use of our website or services, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claims arising under or in connection with these Terms shall not exceed the total amount paid by you for the relevant Service in the three months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless Kasparro, its directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to your breach of these Terms or your use of our services.

9. Third-Party Services

Our services may integrate with or reference third-party platforms (e.g., Shopify, OpenAI, Google). We are not responsible for the availability, accuracy, or policies of third-party services. Your use of third-party services is governed by their respective terms and conditions.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. We will indicate the date of the most recent revision at the top of this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

12. Termination

We reserve the right to suspend or terminate your access to our website or services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact: